Star is a certified support partner for global company Captaris which provides the industry leading RightFax products and Brooktrout fax cards. Star is able to implement and support Fax Server solutions integrated with Microsoft Exchange, other email systems and company financial systems such as Oracle Financials, SAP and JD Edwards.
RightFax Business Server is a Microsoft Windows 2003-based fax server. This is a full-featured enterprise fax and e-document delivery system ideal for the companies, department or workgroup. With RightFax Business Server, organizations can take advantage of a wide range of network faxing options. These include creating, sending and receiving documents directly from desktop applications using Rightfax’s FaxUtil client interface or popular SMTP-compliant email packages or Web browsers.
Benefits
Fax documents are a vital part of business-to-business communications. The integration of fax technology into business electronic messaging and applications allows for increased productivity and manageability. Industry figures indicate that on average a manual fax requires 8 minutes of labour compared to the instant processing by a fax server.
Electronic Delivery and Distribution of Faxes
Incoming faxes are received electronically by the RightFax Server and can be delivered directly to staff email boxes or printers. All faxes are automatically logged in the Fax Server database for reference and audit purposes. No more wasted staff resources on paper copying and manual distribution of faxes or searching the office for the missing fax or to answer the question – “did we receive it?”.
Fax directly from the Desktop
Staff have the capability to send faxes directly from their desktop pc using client fax or email applications. This enables them to easily control and manage their faxes as electronic documents. No more standing by the fax machine, coming back when the number is busy or time wasted checking whether it was actually sent or where has the original gone. The sender can view the fax at anytime just be opening a file on their desktop computer.
Integration with Business Applications
Businesses can achieve major productivity gains by integrating the fax server with existing financial or ERP systems for e-document delivery of business forms such as purchase orders. Data output from the business system can be overlayed on a background company template and automatically faxed to suppliers as tiff or pdf docs.
Enhanced Audit and Security Compliance
Extremely important in the operation of government and listed companies is the need for compliance to legislative requirements. Fax documents need an audit trail of – “who saw it/”, “when was it received or sent?” and “where is the original copy?”. All this information is automatically and securely stored in the RightFax Server database. This saves valuable staff time and reduces risk should a legal issue arise.
